Terms & Conditions

TERMS OF USE

 

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

 

The domain name www.moverr.co (hereinafter referred to as “Website”) is owned by M/s Liefr Technologies LLP (hereinafter referred to as “Moverr”).

 

By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms and Conditions. Capitalized terms are defined in this Agreement.

 

Your use of the Website and services and tools are governed by the following terms and conditions (“TERMS OF USE”) as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction.

 

For the purpose of these Terms of Use, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to become a buyer or shipper on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems or making purchases without registering on the Website. The term “We”, “Us”, “Our” shall mean Moverr.

 

KEY TERMS

 

Customer: The term Customer represents a registered User who wishes to take the moving services from Moverr.

 

Vendor: The term Vendor represents a registered User who offers Moving services through Moverr.

 

Disputes: The disagreements experienced between Customer and Vendor.

 

Revenue: Is the money Vendor earns from completed orders.

 

WEBSITE USAGE TERMS

 

By agreeing to these Terms of use, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws) you must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of our Services.

 

COMMUNICATIONS

 

When You use the Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

 

DESCRIPTION OF SERVICE AND CONTENT POLICY

 

Our Website is a platform for the Customers to post their request to get their goods moved at competitive prices as per their interest and requirements. All commercial/contractual terms which are offered by and agreed to through this website are between Customers and Vendors alone. The commercial/contractual terms include without limitation price, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Moverr does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Customers and Vendors. However, Moverr acts as a platform to collect payments from Customer and make respective payments to Vendors after deduction of commission as may be applicable to specific transactions.

Any registered User above the age of 18 years old can register and be a Customer and or as a Vendor.

 

It is your responsibility as a Vendor to make sure that the Goods which must be delivered are not illegal and oblige the rules, regulations of the law.

 

In no cases Moverr should be held liable for the damaged or missing of the goods.

 

AS A CUSTOMER

 

Once a Vendor or Shipper accepts an offer, the Customer deposits the offer price to the Moverr bank account.

 

You may not offer the Vendor to pay, or make payment using any method other than through Us.

 

All the payments can be made only in Indian Rupees.

 

Once your payment to Moverr is confirmed, the Vendor contact information is shared with the customer and the Vendor is intimated to move the goods on the specified date.

 

Once the goods have been moved, the Customer shall confirm it by updating the status as Received.

 

AS A VENDOR

 

Upon the reception of the deposit money from the Customer, Moverr notifies the Vendor and shares the contact information of the Customer for the coordination of moving the goods.

 

Moverr releases the payment to the Vendor once the moving is confirmed from the Customer.

 

The payments from Us to the Vendor will be made only in Indian Rupees through Net Banking only.

 

It is mandatory for the Vendor to have Indian Bank account to receive the payments from Moverr.

 

CONTENTS POSTED ON SITE

 

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos and artwork (collectively, “Content”), is a third party user generated content and Moverr has no control over such third party user generated content as Moverr is merely an intermediary for the purposes of this Terms of Use.

 

REQUEST SUBMISSIONS AND OFFER

 

The Customer posts a request on the website with the intention to move the goods/home/office.

 

The Customer has the capability to accept the offer or counter the offer from the Vendors.

 

MOVING POLICY

 

Moverr is a platform for the Customers and Vendors and Moverr by itself is not a Moving organisation and accordingly do not warrant on the conditions of the moving of the goods such as time, accuracy, completeness or error-free and assumes no liability in this regard.

 

RELATIONSHIP BETWEEN THE VENDOR AND MOVERR

 

If you are a Vendor, you agree to the terms that you are not an employee, owner or partner of Moverr and that there is no employment agreement between you and the Company. In addition, if you are a Vendor, you further understand and agree that you have no authority to bind the Company and you will not make any representations to any party that you have any authority to bind the Company, as an employee, partner or otherwise.

 

DEPOSIT

 

The Customer or the Vendor should not make any payment transactions outside our website.

 

Once the Vendor agrees to move the goods as requested by the Customer, the Customer deposits the agreed price to Moverr within 48 hours. Upon the confirmation of the payment reception from Customer to Us, Moverr intimates the Vendor to move the goods as per the request.

 

Moverr has the right to terminate the account of the user which can be a Customer or a Vendor

 

REFUND, RETURNS AND CANCELLATION

 

Vendors must fulfil their orders, and may not cancel orders on a regular basis or without cause. Cancelling the orders will affect Vendor’s reputation and ratings. In case when the Vendor is unable to move the goods as per the request from the Customer within the agreed delivery time, the Customer shall intimate Moverr and Moverr has the right to refund the deposit money made by the Customer. Once the money has been deposited and if the Customer wishes to cancel this, the complete refund will be issued if the cancellation is done at least 3 days prior to the agreed moving date. If the cancellation is done less than 3 days of the agreed date then a decision will be taken along with the Vendor if any charges has to be deducted from the deposit money from the Customer.

 

PRODUCT DESCRIPTION

 

Moverr does not warrant that the Request description or other content of this Website is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.

 

SERVICE FEES

 

Moverr charges a service fee of 10% of the agreed price and an additional 10 Rupees per Order from the Vendor.

 

PRIVACY

 

We view protection of your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of our most important assets. We store and process Your Information on computers that may be protected by physical as well as reasonable technological security measures. Our current Privacy Policy is available Privacy Policy.

 

By creating an account, you agree and acknowledge that other users of the Site will have access to your details such as full name and your city, state and country of residence telephone and mobile number. It is your responsibility to determine whether you should create aa account, and you agree that Moverr shall have no obligation or liability with respect to third party access to or use of your personal information as described above. To register, you must supply all information required on the Site.

 

We do not store the credit card, debit card information in our database, the bank information mentioned by the Vendors will be stored in our database for payout for the services provided by the Vendor.

 

SEVERABILITY

 

In the event that any provision of these Terms of use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

 

APPLICABLE LAW

 

Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Bengaluru.

 

LIMITATION OF LIABILITY

 

In no event shall Moverr be liable for any special, incidental, indirect or consequential damages of any kind in connection with these terms of use, even if user has been informed in advance of the possibility of such damages.