Terms & Conditions
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
The domain name www.moverr.co (hereinafter referred to as “Website”) is owned by M/s Liefr Technologies LLP (hereinafter referred to as “Moverr”).
By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms and Conditions. Capitalized terms are defined in this Agreement.
Customer: The term Customer represents a registered User who wishes to take the moving services from Moverr.
Vendor: The term Vendor represents a registered User who offers Moving services through Moverr.
Disputes: The disagreements experienced between Customer and Vendor.
Revenue: Is the money Vendor earns from completed orders.
WEBSITE USAGE TERMS
When You use the Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.
DESCRIPTION OF SERVICE AND CONTENT POLICY
Our Website is a platform for the Customers to post their request to get their goods moved at competitive prices as per their interest and requirements. All commercial/contractual terms which are offered by and agreed to through this website are between Customers and Vendors alone. The commercial/contractual terms include without limitation price, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Moverr does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Customers and Vendors. However, Moverr acts as a platform to collect payments from Customer and make respective payments to Vendors after deduction of commission as may be applicable to specific transactions.
Any registered User above the age of 18 years old can register and be a Customer and or as a Vendor.
It is your responsibility as a Vendor to make sure that the Goods which must be delivered are not illegal and oblige the rules, regulations of the law.
In no cases Moverr should be held liable for the damaged or missing of the goods.
AS A CUSTOMER
Once a Vendor or Shipper accepts an offer, the Customer deposits the offer price to the Moverr bank account.
You may not offer the Vendor to pay, or make payment using any method other than through Us.
All the payments can be made only in Indian Rupees.
Once your payment to Moverr is confirmed, the Vendor contact information is shared with the customer and the Vendor is intimated to move the goods on the specified date.
Once the goods have been moved, the Customer shall confirm it by updating the status as Received.
AS A VENDOR
Upon the reception of the deposit money from the Customer, Moverr notifies the Vendor and shares the contact information of the Customer for the coordination of moving the goods.
Moverr releases the payment to the Vendor once the moving is confirmed from the Customer.
The payments from Us to the Vendor will be made only in Indian Rupees through Net Banking only.
It is mandatory for the Vendor to have Indian Bank account to receive the payments from Moverr.
CONTENTS POSTED ON SITE
REQUEST SUBMISSIONS AND OFFER
The Customer posts a request on the website with the intention to move the goods/home/office.
The Customer has the capability to accept the offer or counter the offer from the Vendors.
Moverr is a platform for the Customers and Vendors and Moverr by itself is not a Moving organisation and accordingly do not warrant on the conditions of the moving of the goods such as time, accuracy, completeness or error-free and assumes no liability in this regard.
RELATIONSHIP BETWEEN THE VENDOR AND MOVERR
If you are a Vendor, you agree to the terms that you are not an employee, owner or partner of Moverr and that there is no employment agreement between you and the Company. In addition, if you are a Vendor, you further understand and agree that you have no authority to bind the Company and you will not make any representations to any party that you have any authority to bind the Company, as an employee, partner or otherwise.
The Customer or the Vendor should not make any payment transactions outside our website.
Once the Vendor agrees to move the goods as requested by the Customer, the Customer deposits the agreed price to Moverr within 48 hours. Upon the confirmation of the payment reception from Customer to Us, Moverr intimates the Vendor to move the goods as per the request.
Moverr has the right to terminate the account of the user which can be a Customer or a Vendor
REFUND, RETURNS AND CANCELLATION
Vendors must fulfil their orders, and may not cancel orders on a regular basis or without cause. Cancelling the orders will affect Vendor’s reputation and ratings. In case when the Vendor is unable to move the goods as per the request from the Customer within the agreed delivery time, the Customer shall intimate Moverr and Moverr has the right to refund the deposit money made by the Customer. Once the money has been deposited and if the Customer wishes to cancel this, the complete refund will be issued if the cancellation is done at least 3 days prior to the agreed moving date. If the cancellation is done less than 3 days of the agreed date then a decision will be taken along with the Vendor if any charges has to be deducted from the deposit money from the Customer.
Moverr does not warrant that the Request description or other content of this Website is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.
Moverr charges a service fee of 10% of the agreed price and an additional 10 Rupees per Order from the Vendor.
By creating an account, you agree and acknowledge that other users of the Site will have access to your details such as full name and your city, state and country of residence telephone and mobile number. It is your responsibility to determine whether you should create aa account, and you agree that Moverr shall have no obligation or liability with respect to third party access to or use of your personal information as described above. To register, you must supply all information required on the Site.
We do not store the credit card, debit card information in our database, the bank information mentioned by the Vendors will be stored in our database for payout for the services provided by the Vendor.
LIMITATION OF LIABILITY